Updated August 20, 2026

What we sell

West Coast Stamp Company, LLC sells written stamp appraisals. An appraisal is a service delivered by email, not a physical product. Nothing is shipped to you and you do not mail anything to us. You send photographs through the submission form and we email you a written appraisal.

Refunds before your appraisal is sent

You may request a refund at any time before your appraisal is emailed to you. Email support@westcoaststamps.com and we will refund you in full. You do not need to give a reason.

This includes the case where you have paid but have not sent your photographs yet. If you decide not to go ahead, tell us and we will refund you.

Refunds after your appraisal is sent

Once your appraisal has been emailed to you, it is no longer refundable. The appraisal is the product you purchased, and it is information, which cannot be returned once it has been received.

An appraisal is our professional opinion of what your material is and what it is worth. A valuation lower than you hoped is still the answer you paid for, and establishing it takes the same time, research and professional judgment as a higher one. A low valuation is not grounds for a refund.

If something went wrong

If your appraisal was not delivered, covered material you did not submit, or contains a factual error, email support@westcoaststamps.com and tell us what happened. We will correct it, redo it, or refund you.

Please contact us before opening a dispute with your card issuer. A reply from us is faster than a chargeback and we would rather fix the problem.

Returns

There is nothing to return. Appraisals are delivered by email and no physical goods are shipped.

Buying and selling stamps

This policy covers appraisal services purchased on this website. Purchases and sales of stamps, postage and collections are covered by our Terms and Conditions.

Contact

West Coast Stamp Company, LLC
support@westcoaststamps.com
(559) 801-8026

Nothing in this policy limits any refund required by applicable law.