Last updated: May 4, 2026

This Privacy Policy describes how West Coast Stamp Company, LLC referred to as “Company,” “We,” “Us,” or “Our” collects, uses, stores, shares, and protects information when You visit or use Our website, purchase appraisal services, submit stamp or stamp collection information, upload images, communicate with Us, or otherwise use Our services.

This Privacy Policy applies to the website located at https://westcoaststamps.com/ and to any related services, forms, checkout pages, appraisal submission pages, communications, and online purchases offered through the website.

By using Our website or purchasing services from Us, You agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy does not replace Our Terms and Conditions, refund policy, appraisal disclaimers, or other service terms. Any purchase of an appraisal service is also subject to the service terms displayed at checkout, on the applicable product page, or otherwise provided by Us.

Interpretation and Definitions

Interpretation

Words with the initial letter capitalized have meanings defined under the following conditions. These definitions apply whether the words appear in singular or plural.

Definitions

For purposes of this Privacy Policy:

Account means a unique account created for You to access Our website, checkout, order history, or other parts of Our services.

Appraisal Services means paid stamp appraisal services offered by Us, including but not limited to single stamp appraisals, stamp collection appraisals, remote image-based evaluations, estimated retail values, estimated wholesale values, condition opinions, grade opinions, catalogue identification, catalogue value opinions, and purchase offers.

Business, for purposes of the CCPA/CPRA, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of processing that information.

CCPA/CPRA refers to the California Consumer Privacy Act as amended by the California Privacy Rights Act.

Company refers to West Coast Stamp Company, LLC, 1077 N. Willow Ave. Ste 105-405, Clovis, CA 93611.

Consumer, for purposes of the CCPA/CPRA, means a natural person who is a California resident.

Cookies are small files placed on Your computer, mobile device, or other device by a website.

Device means any device that can access the website, such as a computer, mobile phone, or tablet.

Personal Data or Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household.

Payment Processor means a third-party service provider that processes online payments, credit card transactions, debit card transactions, digital wallet payments, or other payment methods on Our behalf.

Service means the website, Appraisal Services, online checkout, forms, communications, and related services provided by Us.

Service Provider means any person or company that processes Personal Data on Our behalf, helps Us operate the website, processes payments, delivers emails, hosts files, analyzes website usage, provides fraud prevention, provides customer support, or helps Us provide Appraisal Services.

Usage Data means data collected automatically from Your browser, Device, or interaction with Our website.

You means the individual using the website or purchasing services, or the company or legal entity on behalf of which such individual is using the website or purchasing services.

Information We Collect

We may collect several types of information from and about users of Our website and Appraisal Services.

Information You Provide Directly

When You use Our website, contact Us, purchase Appraisal Services, submit stamp information, or communicate with Us, We may collect information such as:

  • First and last name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address, if applicable
  • Account login information, if You create an account
  • Order details
  • Product or service purchased
  • Payment status
  • Transaction date and time
  • Customer notes or messages
  • Stamp images or stamp collection images You upload or submit
  • Information about the stamps, covers, collections, albums, boxes, estates, or philatelic material You submit
  • Any descriptions, catalogue numbers, condition notes, ownership information, or other information You choose to provide
  • Communications with Us by email, form submission, support request, or other method

Information Collected During Online Purchases

When You purchase a Single Stamp Appraisal, Stamp Collection Appraisal, or other service through Our website, We collect information necessary to process Your order, provide the purchased service, communicate with You, prevent fraud, maintain business records, and comply with legal and accounting obligations.

This may include:

  • Name
  • Email address
  • Billing details
  • Order number
  • Items purchased
  • Purchase amount
  • Payment method type
  • Transaction status
  • Fraud screening result, if applicable
  • IP address
  • Device and browser information
  • Checkout activity
  • Customer account details, if applicable
  • Tax, accounting, and business records related to the transaction

We do not intend to store full credit card numbers on Our own website servers. Online payments are processed by third-party Payment Processors. Payment information may be collected, processed, stored, or transmitted directly by those Payment Processors according to their own privacy policies, security standards, and terms.

Depending on the payment methods available at checkout, Payment Processors may include credit card processors, digital wallet providers, bank payment providers, fraud prevention providers, or ecommerce payment services.

Payment Card Information

When You make an online payment, You may be asked to provide payment information such as a credit card number, debit card number, security code, expiration date, billing address, or other payment details.

We use third-party Payment Processors to process payments. We generally receive limited payment information, such as transaction confirmation, payment status, card brand, last four digits of a card, expiration month/year, billing information, or fraud review information. We do not use full payment card numbers for any purpose other than payment processing, and We do not knowingly store full payment card numbers on Our website systems.

Payment Processors may process Your payment information for purposes including payment authorization, transaction settlement, fraud prevention, chargeback management, compliance, and recordkeeping.

Appraisal Submission Information

To provide Appraisal Services, We may collect and review images and information related to the stamp or stamp collection You submit. This may include:

  • Front and back images of a stamp
  • Group photos of stamp collections
  • Album, stock book, envelope, box, or estate collection images
  • Written descriptions provided by You
  • Condition-related observations
  • Identifying marks, cancellations, grading characteristics, faults, certificates, or other visible details
  • Purchase offer information
  • Appraisal notes
  • Estimated retail value, estimated wholesale value, catalogue value, grade, condition, and identification opinions

You should not submit sensitive personal information, financial account information, government identification numbers, passwords, private family records, or unrelated personal documents with Your appraisal images. If such information appears in images You submit, We may receive and process it as part of Your submission.

Usage Data

Usage Data is collected automatically when You use the website.

Usage Data may include information such as:

  • IP address
  • Browser type
  • Browser version
  • Device type
  • Operating system
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Referring website
  • Approximate location based on IP address
  • Unique device identifiers
  • Diagnostic and performance data

When You access the website through a mobile device, We may collect certain information automatically, including the type of mobile device, mobile operating system, browser type, IP address, device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track activity on Our website and store certain information. Tracking technologies may include cookies, pixels, tags, scripts, web beacons, and similar technologies.

We may use the following types of Cookies:

Necessary Cookies

These Cookies are required for the website to function. They may enable features such as checkout, shopping cart functionality, account login, security, fraud prevention, and order processing.

Functionality Cookies

These Cookies allow Us to remember choices You make, such as login details, preferences, or form information.

Analytics Cookies

These Cookies help Us understand how visitors use Our website, how pages perform, where traffic comes from, and how We can improve Our website.

Advertising and Remarketing Cookies

These Cookies may be used by Us or third-party advertising providers to deliver relevant advertising, measure advertising performance, build audiences, or show advertisements to visitors after they leave Our website.

You can instruct Your browser to refuse Cookies or alert You when Cookies are being sent. Some parts of the website, including checkout, cart, account, fraud prevention, and payment functionality, may not work properly if Cookies are disabled.

How We Use Your Information

We may use Personal Data for the following purposes:

To Provide and Maintain the Website

We use information to operate, maintain, secure, troubleshoot, and improve Our website.

To Process Online Purchases

We use information to process Appraisal Service purchases, confirm orders, send receipts, communicate with You about Your order, prevent fraud, resolve payment issues, handle chargebacks, and maintain transaction records.

To Provide Appraisal Services

We use submitted images, descriptions, order information, and contact information to review stamps or stamp collections, prepare appraisal reports, provide identification or value opinions, issue purchase offers, and email appraisal results to You.

To Communicate With You

We may contact You by email, phone, or other available method regarding orders, appraisal submissions, support requests, service updates, missing information, upload links, delivery of appraisal results, purchase offers, cancellations, disputes, or other service-related matters.

To Manage Orders and Customer Support

We use information to respond to questions, manage support requests, verify purchases, investigate issues, resend appraisal reports, process cancellation requests before service completion where allowed, and maintain customer records.

To Improve Services

We may use information to evaluate website performance, understand customer needs, improve Appraisal Services, improve checkout, improve forms, detect errors, and develop new services.

For Fraud Prevention and Security

We may use information to detect, prevent, and respond to fraud, unauthorized transactions, malicious activity, security incidents, chargebacks, spam, abuse, or other improper use of Our website or services.

For Legal, Tax, and Accounting Purposes

We may use and retain information to comply with applicable laws, tax obligations, accounting obligations, payment processing rules, legal claims, dispute resolution, chargeback defense, and enforcement of Our agreements and policies.

For Marketing

If permitted by law, We may use Your contact information to send newsletters, promotions, service updates, or information about similar services. You may opt out of marketing emails by following the unsubscribe instructions in the email or by contacting Us. Transactional emails related to orders, appraisal services, payment, support, or legal notices are not marketing emails and may still be sent.

Online Appraisal Service Terms Relevant to Privacy

Our Appraisal Services are remote, image-based opinion services. The appraisal, identification, grade, condition, catalogue value, estimated retail value, estimated wholesale value, and purchase offer are the sole opinion of West Coast Stamp Company.

A purchase offer of $0 means that We are not interested in purchasing or acquiring the submitted material for Our own stock. A $0 purchase offer does not necessarily mean the item has no value.

Our Appraisal Services are not refundable once the appraisal has been completed or emailed. Because appraisal services require review, evaluation, and preparation of an opinion, all appraisals and estimates are final once delivered.

This section is included to explain how appraisal-related information is used and retained. Additional refund, cancellation, appraisal, and purchase-offer terms should also be included in Your Terms and Conditions, checkout disclosures, and product page language.

How We Share Your Information

We may share Personal Data in the following situations:

With Service Providers

We may share information with Service Providers who help Us operate the website, process payments, provide ecommerce functionality, host data, send emails, provide analytics, prevent fraud, provide customer support, manage uploads, store files, or provide other services on Our behalf.

With Payment Processors

When You make a purchase, payment information and transaction information may be shared with Payment Processors for payment authorization, transaction processing, fraud prevention, chargeback management, compliance, reporting, and related payment services.

With Ecommerce and Website Providers

Our website may use ecommerce software, hosting providers, plugins, shopping cart systems, security tools, form tools, email systems, and related technologies that process order, checkout, account, or website information.

With Analytics and Advertising Providers

We may share Usage Data, cookie data, hashed identifiers, or similar information with analytics and advertising providers to measure website traffic, evaluate marketing campaigns, improve the website, or deliver advertising.

With Business Partners or Affiliates

We may share information with affiliates, contractors, or business partners where necessary to operate Our business or provide services, subject to appropriate confidentiality or service obligations.

For Business Transfers

If the Company is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, Personal Data may be transferred as part of that transaction.

For Legal Reasons

We may disclose Personal Data if required to do so by law or in response to valid requests by public authorities, courts, law enforcement, regulators, payment networks, banks, or other legally authorized parties.

With Your Consent

We may disclose Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and defend legal claims.

Order records, payment records, invoices, tax records, accounting records, support records, and appraisal-related records may be retained for as long as necessary for business, legal, tax, accounting, fraud prevention, dispute resolution, or chargeback purposes.

Images and information submitted for Appraisal Services may be retained as part of Our business records, appraisal records, customer service records, or dispute-resolution records. You may request deletion of Personal Data, but We may retain certain information where We have a legal, contractual, accounting, fraud-prevention, or legitimate business reason to do so.

Usage Data is generally retained for a shorter period unless needed for security, analytics, troubleshooting, legal compliance, or fraud prevention.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We use commercially reasonable administrative, technical, and organizational measures designed to protect Personal Data.

However, no method of transmission over the Internet and no method of electronic storage is 100% secure. We cannot guarantee absolute security.

Payment information is processed by third-party Payment Processors. You should review the privacy and security policies of the applicable Payment Processor for more information about how payment data is handled.

Transfer of Your Personal Data

Your information may be processed at Our operating offices and in other places where Service Providers or Payment Processors are located. This means Your information may be transferred to and maintained on computers located outside Your state, province, country, or other governmental jurisdiction where data protection laws may differ.

By using Our website or purchasing services, You agree to such transfer, storage, and processing.

Your Privacy Rights

Depending on where You live, You may have certain rights regarding Your Personal Data. These rights may include the right to:

  • Request access to Personal Data We hold about You
  • Request correction of inaccurate Personal Data
  • Request deletion of Personal Data
  • Request a copy of Personal Data
  • Object to or restrict certain processing
  • Opt out of marketing communications
  • Opt out of certain sales or sharing of Personal Data, where applicable
  • Limit the use or disclosure of sensitive personal information, where applicable
  • Withdraw consent where processing is based on consent

To exercise privacy rights, contact Us using the contact information provided below. We may need to verify Your identity before responding to a request.

We may deny or limit a request where permitted by law, including where retaining information is necessary to complete a transaction, provide a requested service, maintain business records, comply with law, prevent fraud, resolve disputes, enforce agreements, or protect legal rights.

California Privacy Notice

This section applies to California residents and supplements the rest of this Privacy Policy.

Categories of Personal Information Collected

In the last twelve months, We may have collected the following categories of Personal Information:

Category A: Identifiers

Examples include name, email address, mailing address, billing address, IP address, account name, online identifier, and similar identifiers.

Collected: Yes.

Category B: California Customer Records Information

Examples include name, address, telephone number, payment-related information, billing information, and similar customer records.

Collected: Yes.

Category C: Protected Classification Characteristics

Examples include age, race, religion, sex, disability, or other protected characteristics.

Collected: No, unless You voluntarily provide such information in communications or uploaded materials.

Category D: Commercial Information

Examples include records of services purchased, considered, order history, appraisal service purchases, transaction history, purchase amount, and customer service records.

Collected: Yes.

Category E: Biometric Information

Collected: No.

Category F: Internet or Similar Network Activity

Examples include browsing history on Our website, interaction with pages, checkout activity, referral data, cookies, and advertising interaction.

Collected: Yes.

Category G: Geolocation Data

Examples include approximate location inferred from IP address.

Collected: Yes, approximate only.

Category H: Sensory Data

Examples include images You submit for appraisal services.

Collected: Yes, when You upload or submit stamp or collection images.

Category I: Professional or Employment-Related Information

Collected: No, unless You voluntarily provide it.

Category J: Non-Public Education Information

Collected: No.

Category K: Inferences

Examples include preferences or interests inferred from website usage, purchases, or marketing interactions.

Collected: Yes, where analytics or advertising tools are used.

Category L: Sensitive Personal Information

Examples may include account login credentials, payment-related information handled by Payment Processors, or other sensitive information You voluntarily submit.

Collected: Yes, limited to what is necessary for account, checkout, security, payment, or service purposes.

Sources of Personal Information

We collect Personal Information from:

  • You directly
  • Your use of the website
  • Cookies and tracking technologies
  • Payment Processors
  • Ecommerce, hosting, security, analytics, advertising, email, and customer support Service Providers
  • Communications with You

Business or Commercial Purposes for Collection

We collect and use Personal Information to:

  • Provide the website
  • Process purchases
  • Provide Appraisal Services
  • Send order confirmations and appraisal results
  • Provide customer support
  • Maintain records
  • Prevent fraud
  • Secure the website
  • Improve services
  • Conduct analytics
  • Send marketing communications where permitted
  • Comply with legal, tax, accounting, and payment obligations
  • Enforce Our agreements and policies

Disclosure of Personal Information

We may disclose the following categories of Personal Information for business purposes:

  • Category A: Identifiers
  • Category B: Customer records information
  • Category D: Commercial information
  • Category F: Internet or similar network activity
  • Category G: Approximate geolocation data
  • Category H: Images or sensory data submitted for appraisal
  • Category K: Inferences
  • Category L: Sensitive personal information where necessary

We may disclose this information to Service Providers, Payment Processors, hosting providers, ecommerce providers, analytics providers, advertising providers, customer support providers, professional advisors, fraud prevention providers, legal authorities, and other parties as described in this Privacy Policy.

Sale or Sharing of Personal Information

We do not sell Personal Information in the traditional sense of exchanging customer information for money.

However, some privacy laws may define “sale” or “sharing” broadly to include certain advertising, analytics, remarketing, or cross-context behavioral advertising activities. To the extent Our use of advertising or analytics cookies is considered a “sale” or “sharing” under California law, You may have the right to opt out.

You may contact Us to exercise Your privacy rights or use available browser, cookie, or privacy controls.

Sensitive Personal Information

We do not use sensitive Personal Information for purposes other than those permitted by law, such as providing services, processing payments, maintaining security, preventing fraud, complying with law, or other business purposes permitted under the CCPA/CPRA.

California Privacy Rights

California residents may have the right to:

  • Know what Personal Information We collect, use, disclose, sell, or share
  • Access Personal Information
  • Correct inaccurate Personal Information
  • Delete Personal Information
  • Opt out of sale or sharing
  • Limit use and disclosure of sensitive Personal Information
  • Not be discriminated against for exercising privacy rights

To exercise these rights, contact Us using the contact information below.

GDPR Privacy Notice

If You are located in the European Economic Area, United Kingdom, or another jurisdiction with similar data protection laws, You may have additional rights.

Legal Bases for Processing

We may process Personal Data under the following legal bases:

  • Performance of a contract: To process purchases, provide Appraisal Services, deliver appraisal results, and communicate about orders.
  • Legitimate interests: To operate the website, prevent fraud, improve services, analyze website usage, provide customer support, and protect Our legal rights.
  • Legal obligations: To comply with tax, accounting, payment, consumer protection, legal, and regulatory obligations.
  • Consent: Where You have consented to marketing, cookies, or other processing that requires consent.
  • Legal claims: To establish, exercise, or defend legal claims.

GDPR Rights

You may have the right to:

  • Access Personal Data
  • Correct inaccurate Personal Data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent
  • Complain to a data protection authority

To exercise these rights, contact Us using the contact information below.

Email Marketing

We may use Your Personal Data to contact You with newsletters, promotions, service information, or other information that may be of interest to You. You may opt out of marketing emails by following the unsubscribe link or instructions in any marketing email or by contacting Us.

Even if You opt out of marketing emails, We may still send transactional or service-related emails, including order confirmations, payment notices, appraisal upload links, appraisal results, support responses, policy updates, legal notices, or security-related communications.

Analytics

We may use third-party analytics providers to monitor and analyze website usage. These providers may collect Usage Data, Cookies, device information, IP addresses, page views, referral information, and other interaction data.

Analytics information helps Us understand website traffic, improve pages, evaluate marketing, detect issues, and improve user experience.

Advertising and Remarketing

We may use advertising or remarketing services to advertise to You after You visit Our website. We and third-party vendors may use Cookies, pixels, hashed identifiers, and similar technologies to recognize Your Device, measure advertising performance, and show relevant ads.

You may be able to opt out of interest-based advertising through browser settings, device settings, cookie controls, or industry opt-out tools.

Third-Party Links

Our website may contain links to third-party websites, services, social media pages, Payment Processors, or other websites not operated by Us.

We are not responsible for the content, privacy policies, or practices of third-party websites or services. You should review the privacy policy of every website You visit.

Children’s Privacy

Our website and Appraisal Services are not intended for children under 13 years of age. We do not knowingly collect Personal Data from children under 13.

If You believe a child has provided Us with Personal Data, please contact Us so We can take appropriate action.

Do Not Track Signals

Some browsers include a “Do Not Track” feature. Because there is no uniform standard for responding to Do Not Track signals, Our website may not respond to such signals.

You may use browser settings, cookie controls, or privacy tools to limit certain tracking.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

Changes are effective when posted on this page unless otherwise stated. You are advised to review this Privacy Policy periodically for updates.

Contact Us

If You have questions about this Privacy Policy, Your Personal Data, Appraisal Services, online purchases, or privacy rights, You may contact Us:

West Coast Stamp Company, LLC
1077 N. Willow Ave. Ste 105-405
Clovis, CA 93611

Email: support@westcoaststamps.com

Website: https://westcoaststamps.com/